Getting Started
What is Customix?
1. What is Customix? Customix Product Personalizer is a powerful Shopify app that lets customers personalize products directly on your storefront, no coding or design skills are required. Whether you're selling T-shirts, mugs, phone cases, or any print-on-demand product, Customix makes it easy for shoppers to customize designs in real-time and see a live preview before purchasing. 2. WhySome readersHow to Install Customix on Your Shopify Store
Getting started with Customix Product Personalizer is quick and easy. Follow the steps below to install the app and start creating personalized product experiences on your Shopify store. Step 1: Install the App Go to the Customix App Listing on Shopify. Click Add app. Log in to your Shopify store (if you haven’t already). Click Install app to complete the installation. Step 2: Grant Required Permissions CustoPopularYour First Product in 5 Minutes
Let’s walk through creating a personalized product using Customix, starting with a simple poster. To help you get familiar with the setup process, we’ll use a real example from our Customix demo store. This poster product allows customers to upload their own photo, add a custom message, and preview it live, which will be a perfect use case for beginners. By the end of this guiPopular
Assets
Uploading and Managing Image Assets
Image assets are essential for creating visually engaging personalized products. In Customix, you can upload clipart, decorative graphics, and default artwork that appear in your design templates, either as part of the base design or as selectable options for customers. 1. Uploading Images To upload images: Go to the Assets section in your Customix dashboard. Select the Images tab. Click Add Images to upload files one by one, or click Upload ZIP File to upload an entireSome readersFont Assets
Font assets let you offer custom text personalization with your own brand fonts or creative typefaces. You can upload font files to use with text fields in your Customix templates. Uploading Fonts To upload fonts: Go to the Assets section, then switch to the Fonts tab. Click the + Add button in the top right corner. Choose either Upload files (for single fonts) or Upload ZIP (for font packs). Supported formats: .TTF, .OTF, or .WOFF  Click Save to add it to your library Organize with Folders Color assets can be grouped into folders, just like fonts and imagSome readersProduct Mockups
Mockup assets are used to show how your personalized design will look in a real-world product context, such as a framed poster on a wall, a phone case on a table, or a mug on a desk. This helps your customers visualize their final product and boosts conversions by showcasing it in a polished, professional setting. Uploading Mockup Files You can upload mockups in two ways: Upload files: Add individual mockup images manually. Upload zip: Bulk upload a collection of mockup images inFew readersAsset Thumbnails
Asset thumbnails help merchants quickly identify images and folders inside the Assets library. Customix automatically generates thumbnails to make asset management faster and more intuitive. Automatic Thumbnail Cropping When you upload an image to Customix, the system will now automatically remove empty space and focus on the main object to generate the thumbnail. This means: Transparent margins are removed The thumbnail is centered on the visible object Assets are easier to recognizeFew readers
Design Templates
General
Creating a template is the first step in setting up a customizable product in Customix. In this section, we’ll walk you through the basics of template creation, including how to set up your print file, manage layers, and create layout variations. 1. Create a New Template To get started: Go to the "Templates" tab in the sidebar. Click the + Add button to create a new template. A pop-Some readersText personalization
This guide walks you through setting up text personalization in your Customix template. Use this feature to let your customers personalize a text field, such as by adding a name, message, or quote. 1. Add a Text Layer In the Template editor, click the Text tab in the left sidebar. Here you'll find five types of text elements you can add to your design: Standard text — added via the Add text button; a regular, editable text layer Curved Text — wraps text around a circular pPopularFurther Settings of Custom Text
When you add a Custom Text layer into a design, you can access advanced settings to control how the text behaves and looks. These options help merchants add fixed elements, adjust spacing, and apply special visual effects. 1. Prefix & Suffix Prefix: Adds a fixed text element before the customer’s input. Suffix: Adds a fixed text element after the customer’s input. 👉 Example: If you set Prefix = “The” and Suffix = “End”, and your customer enters Custom Text, tSome readersLayers Transform Panel
The Layers Transform Panel allows you to precisely adjust the size, position, alignment, opacity, and skew of any layer in your template, including images, text, uploaded photos, and clip art. 1. Alignment Tools The row of alignment icons at the top lets you quickly position a layer relative to the canvas: Align left Align center horizontally Align right Align top AlignFew readersPhoto Upload Customization
Photo Upload Personalization allows your customers to upload their own images. It's perfect for personalized gifts, custom posters, pet portraits, and more. This guide walks you through setting it up in your template. 1. Adding the Image Layer First, you need to add an image layer to your template. There are two ways to do this, and both work the same way, the only difference is what customers see on first load: Add a sample image: directly add an existing image from My Images (as shownSome readersImage selection (Folder swatch)
This article covers how to enable image-based customization through the Image Folder feature in Customix. This is ideal for clipart-style personalization, such as selecting hairstyle, outfit, or pet images, but it can also be used for any image-based choice (e.g. product color option, badges). 1. Single-level Folder A single-level folder is a folder that contains only image files directly inside it, no subfolders as below . This tool lets you deform text with Bezier warp shapes, giving you full creative control over how your typography interacts with your product designs. 1. Accessing Warp Text To begin, open your template and select the Text icon (T) from the left-hand sidebar. In the content menu, you will see the new Warp Text option. Click this to add a warpable text layer to your canvas. . A default crossword layout wFew readersCalendar Customization
Customix now supports a fully dynamic Calendar customization element, allowing you to create personalized date-based gifts such as wedding calendars, baby birth calendars, anniversary reminders, and more. 1. Where to Find the Calendar Element Go to Templates Open any template On the left toolbar, click Elements Select the Calendar icon A calendar layout will appear in your design.  that assigns a different color to each character, cycling through a custom set of swatches. To add it, click the Text tool in the left sidebar, then choose Rainbow Text from the list (alongside Curved Text, Warp Text, Shaped Text, Spiral Text, Crossword, and Word Search).  Show/Hide mulSome readersGlobal ID
Global ID is a mechanism that allows you to map and synchronize values across multiple Option Sets. 1. Mapping values between different Option Sets Global ID allows values from different option sets to be linked so they automatically sync. For example, you have two option sets:** Upper part **and Lower part. Each option set contains corresponding values (for example, matching top and bottom designs). When a customer selects value 1 in the Upper part, then the Lower part willPopularImport Layers from Other Templates
The Import Layers from Other Templates feature allows you to reuse existing layers from another template instead of rebuilding them from scratch. This helps speed up template creation and keep designs consistent across products. 1. How it works First, in the Design tab, click the three-dot menu and select Import from template Next, choose a source template from the list . 1. From the Design Tab In the Design tab, select the image swatch layer. Scroll tFew readersAdd Separate Layers to Preview
In some cases, you should not add the entire print file to a preview. Instead, you may only need to display specific layers. This is common for: Products with multiple print sides (e.g., mugs with front/back prints) 3D products where the preview surface is flat, but the product itself is not Scenarios where only part of the design should appear in a preview How to add separate layers to a preview Go to the Preview tab In the Layers section, click the Add button and selecFew readersAdd-on Price Setup (Extra Fee for Special Options)
You might want to add a small extra charge for certain customization options. For example, if a shopper picks 2 dogs instead of 1 dog, you can set up an additional fee inside Customix. Here’s how you can do it: Step 1. Create an Extra Fee Product in Shopify In your Shopify Admin, go to Products and click Add product. Give it a name (for exSome readersDisplay Multiple Swatches Based on the Number of Characters
In addition to displaying a single alphabet based on the first character, Customix also allows you to display multiple swatches dynamically, depending on how many characters the customer enters. This is useful for designs where each character needs its own letter image, such as full names or multi-letter monograms. How It Works Each character in the text input is mapped to one swatch The number of visible swatches automatically adjusts to the number of characters entered You caFew readersLink Different Templates Inside One Option Set
When working with complex designs, a single template can become very heavy and difficult to manage. In cases where you want customers to choose a design variation first (for example: 1 flower or 2 flowers) and then load a completely different template based on that selection, you can use the Change Template feature inside an Option Set. This allows each option value to map to a different template. Step 1: Prepare Your Templates First, create your templates separately: One template for the 1Few readersUsing the Ruler
The ruler helps you position and align elements precisely on your canvas. Showing the ruler To turn on the ruler, click the three-dot (•••) menu next to the template name at the top, then select Show ruler. How the ruler works Once enabled, you can use the ruler in the following ways: Rulers appear along the canvas edges: measurement rulers are displayed at the top and left sideFew readers
Campaigns
Create a Campaign from Shopify Product
Creating a campaign from a Shopify product lets you personalize items already in your Shopify store. This is ideal for merchants who want to enhance existing listings with customization features without manually reconfiguring variants. 1. Navigate to Campaigns In the left-side menu, click on Campaigns. Click the Add button at the top right. 2. Choose Shopify Products In the pop-up, sFew readersCreate a Campaign with a Product from Product Base
Creating a campaign using a product from your Product Base allows you to launch personalized merchandise directly from your catalog, complete with mockups, print areas, and variant options. 1. Navigate to Campaigns From the left sidebar, go to Campaigns. This page displays all your current, draft, and archived campaigns. Click the Add button at the top right. 2. Select Product Base aFew readersTemplate variants
The Template Variants feature lets merchants link different templates to different product variants. This is typically used when two variants require different print file dimensions for example, a vertical print versus a horizontal print. 1. Prepare your templates First, create a separate template for each variant. For example, if your product has Vertical and Horizontal variants, create both a "PT001 Vertical" and a "PT001 Horizontal" template.  displays the appropriate preview to customers. There are two approaches Option 1: Change preview Use this when each variant requires a different preview image. With this approach, you create separate previews in the template, one for each variant (e.g., three previews for three colors). Each preview has its own product mockup and design posSome readersFrequently Bought Together Offers - Product Bundle
Frequently Bought Together is an Offers feature that lets a merchant bundle a trigger product with one or more other products at a discount. When a customer buys the bundle, every discounted product in it can be personalized without ever leaving the trigger product's page. Creating an offer Offers live under Campaigns in the left sidebar. ![](https://storage.crisp.chat/users/helpdesk/website/Few readers