General
General
Creating a template is the first step in setting up a customizable product in Customix. In this section, we’ll walk you through the basics of template creation, including how to set up your print file, manage layers, and create layout variations. 1. Create a New Template To get started: Go to the "Templates" tab in the sidebar. Click the + Add button to create a new template. A pop-Some readersLayers Transform Panel
The Layers Transform Panel allows you to precisely adjust the size, position, alignment, opacity, and skew of any layer in your template, including images, text, uploaded photos, and clip art. Transform Panel 1. Alignment Tools The row of alignment icons at the top lets you quickly position a layer relative to the canvas: Align left Align center horizontally Align right Align top AlignFew readers
Personalization Types
Text personalization
This guide walks you through setting up text personalization in your Customix template. Use this feature to let your customers personalize a text field, such as by adding a name, message, or quote. 1. Add a Text Layer In the Template editor, click the Text tab in the left sidebar. Here you'll find five types of text elements you can add to your design: Standard text — added via the Add text button; a regular, editable text layer Curved Text — wraps text around a circular pSome readersFurther Settings of Custom Text
When you add a Custom Text layer into a design, you can access advanced settings to control how the text behaves and looks. These options help merchants add fixed elements, adjust spacing, and apply special visual effects. 1. Prefix & Suffix Prefix: Adds a fixed text element before the customer’s input. Suffix: Adds a fixed text element after the customer’s input. 👉 Example: If you set Prefix = “The” and Suffix = “End”, and your customer enters Custom Text, tFew readersPhoto Upload Customization
Photo Upload Personalization allows your customers to upload their own images. It's perfect for personalized gifts, custom posters, pet portraits, and more. This guide walks you through setting it up in your template. 1. Adding the Image Layer First, you need to add an image layer to your template. There are two ways to do this, and both work the same way, the only difference is what customers see on first load: Add a sample image: directly add an existing image from My Images (as shownSome readersImage selection (Folder swatch)
This article covers how to enable image-based customization through the Image Folder feature in Customix. This is ideal for clipart-style personalization, such as selecting hairstyle, outfit, or pet images, but it can also be used for any image-based choice (e.g. product color option, badges). 1. Single-level Folder A single-level folder is a folder that contains only image files directly inside it, no subfolders as below (https://storage.crisp.chat/users/helpdesk/website/-/b/3/c/1/bSome readersWrap Text
Enhance your designs with our new Warp Text feature (Beta). This tool lets you deform text with Bezier warp shapes, giving you full creative control over how your typography interacts with your product designs. 1. Accessing Warp Text To begin, open your template and select the Text icon (T) from the left-hand sidebar. In the content menu, you will see the new Warp Text option. Click this to add a warpable text layer to your canvas. (https://storage.crisp.chat/users/helpdesk/webFew readersCrossword Effect
The Crossword Effect in Customix allows you to transform customer-input text into a crossword-style layout, where each character is displayed inside a styled tile. This feature is perfect for pillows, posters, and gifts where you want to display names, words, or initials in a fun crossword/grid format. 1. Add a Crossword Element Go to Templates → open your template. In the left toolbar, click Text. Select the Crossword icon (the grid icon). A default crossword layout wFew readersCalendar Customization
Customix now supports a fully dynamic Calendar customization element, allowing you to create personalized date-based gifts such as wedding calendars, baby birth calendars, anniversary reminders, and more. 1. Where to Find the Calendar Element Go to Templates Open any template On the left toolbar, click Elements Select the Calendar icon A calendar layout will appear in your design. (https://storage.crisp.chat/users/helpdesk/website/-/b/3/c/1/b3c1fc6f21f6e800/imaFew readersSpotify’s Song Personalization
This guide explains how to set up a Spotify-style personalized song design in Customix, allowing customers to customize the song title, artist, and thumbnail based on a Spotify track. Step 1: Add Spotify Element to the Template After creating a template, click the Elements icon in the left panel and select Spotify to add a Spotify player element to the canvas. Add Spotify's Song Layer Then in thFew readersQR Code Personalization
QR Code Personalization allows customers to generate a QR code dynamically based on a URL they provide, or automatically from a linked data source such as a Spotify song. Step 1: Add QR Code Element to the Template After you have finished creating the template and setting up other design elements, open the Elements panel in the template editor and select QR Code. This will add a QR Code layer to your canvas, which you can resize and position to fit your design layout. Add QR Code LFew readersCreate a Word Search Puzzle
The Word Search element allows you to automatically generate a word search puzzle from the names entered by customers. This is commonly used for personalized gifts such as shirts, posters, or family-themed designs. Step 1: Add a Word Search Element Open your Template Editor. Go to Text on the left sidebar. Select Word Search to insert it into your design. The word search grid will appear on the canvas and can be resized or repositioned like any other design element.Few readersStreet Map Personalization
The Street Map feature lets you create personalized map-based products by integrating Customix with Mapbox. Customers can enter their own location and optionally choose from your custom map styles when designing the product. 1. Connect Customix to your Mapbox account First, log in to your Mapbox account: https://console.mapbox.com/, then under the Token section, create and copy a public token: (https://storage.crisp.chat/users/helpdesk/website/-/b/3/c/1/b3c1fc6f21f6e800/image1z09n36.pngFew readersStarmap Customization
Customix now supports a new special customization type called Starmap, allowing you to generate a star map based on a specific date, location, and sky configuration. This feature is ideal for anniversary gifts, wedding gifts, baby birth posters, memorial gifts, and personalized astronomy-themed products. 1. Where to Find Starmap Inside the Template Editor: Go to Templates → open any template On the left panel, click the Elements tab Select the Starmap iconFew readers
Advanced Layer & Option Set Settings
Conditional Option Sets
Conditional Option Sets allow you to create smarter, more dynamic personalization experiences for your customers. With this feature, you can control not only how the customization options are displayed but also which ones are shown depending on the customer’s selections. What Are Option Sets? Option Sets are a powerful way to organize and control personalization layers within your design. Instead of having all customization options shown at once, Option Sets allow you to: Reorder how optionSome readersBulk Layer and Option Set Edit
Customix provides a set of advanced tools that help you manage complicated templates more efficiently. These features are designed for merchants who work with multiple layers, duplicated structures, or complex personalization logic. 1. Bulk Layer Edit Bulk Layer Edit lets you select and edit multiple layers simultaneously in the Design tab. When multiple layers are selected, you can: Edit Layer ID or Layer Name in bulk Apply Transform actions (resize, rotate, align, scale) Show/Hide mulSome readersGlobal ID
Global ID is a mechanism that allows you to map and synchronize values across multiple Option Sets. 1. Mapping values between different Option Sets Global ID allows values from different option sets to be linked so they automatically sync. For example, you have two option sets: Upper part and Lower part. Each option set contains corresponding values (for example, matching top and bottom designs). When a customer selects value 1 in the Upper part, then the *Lower partSome readersImport Layers from Other Templates
The Import Layers from Other Templates feature allows you to reuse existing layers from another template instead of rebuilding them from scratch. This helps speed up template creation and keep designs consistent across products. 1. How it works First, in the Design tab, click the three-dot menu and select Import from template Next, choose a source template from the list Step 2 (htFew readersReplace & Add Values for Image Swatches
You can replace or add values directly from two places: the Design tab or the Option Sets tab. Both work the same way, so you can use whichever is more convenient. Note: This feature only works for image swatches, and only for single-level layers — meaning either a one-level folder, or the final files-level of a multi-level folder (the level that contains only image files, not sub-folders). 1. From the Design Tab In the Design tab, select the image swatch layer. Scroll tFew readersAdd Separate Layers to Preview
In some cases, you should not add the entire print file to a preview. Instead, you may only need to display specific layers. This is common for: Products with multiple print sides (e.g., mugs with front/back prints) 3D products where the preview surface is flat, but the product itself is not Scenarios where only part of the design should appear in a preview How to add separate layers to a preview Go to the Preview tab In the Layers section, click the Add button and selecFew readersAdd-on Price Setup (Extra Fee for Special Options)
You might want to add a small extra charge for certain customization options. For example, if a shopper picks 2 dogs instead of 1 dog, you can set up an additional fee inside Customix. Extra fee for specific option Here’s how you can do it: Step 1. Create an Extra Fee Product in Shopify In your Shopify Admin, go to Products and click Add product. Give it a name (for exSome readersDisplay Multiple Swatches Based on the Number of Characters
In addition to displaying a single alphabet based on the first character, Customix also allows you to display multiple swatches dynamically, depending on how many characters the customer enters. This is useful for designs where each character needs its own letter image, such as full names or multi-letter monograms. How It Works Each character in the text input is mapped to one swatch The number of visible swatches automatically adjusts to the number of characters entered You caFew readersLink Different Templates Inside One Option Set
When working with complex designs, a single template can become very heavy and difficult to manage. In cases where you want customers to choose a design variation first (for example: 1 flower or 2 flowers) and then load a completely different template based on that selection, you can use the Change Template feature inside an Option Set. This allows each option value to map to a different template. Step 1: Prepare Your Templates First, create your templates separately: One template for the 1Few readersUsing the Ruler
The ruler helps you position and align elements precisely on your canvas. Showing the ruler To turn on the ruler, click the three-dot (•••) menu next to the template name at the top, then select Show ruler. How the ruler works Once enabled, you can use the ruler in the following ways: Rulers appear along the canvas edges: measurement rulers are displayed at the top and left sideFew readers