The Offers feature allows you to bundle a trigger product with one or more additional products and offer customers a special discount. Customers can select and personalize every product in the bundle directly from the trigger product’s page without navigating between multiple product pages.

Create a New Offer

From the Customix dashboard, click Offers in the left sidebar. The Offers page displays all your existing offers, along with their status, offer type, and discount. Click Add in the upper-right corner to create a new offer.

Enter the basic information for your offer:

• Offer name: An internal name used to identify the offer in your Customix dashboard. Customers will not see this name.
• Status: Select Draft to keep the offer hidden while you are setting it up, or Active to display it on your storefront.

Once the basic information is complete, continue by selecting the trigger and discounted products

Trigger products

Trigger products are the products that make the offer appear. When a customer visits any trigger product's page, the offer's Frequently Bought Together block shows up on that page.

Click Browse next to Trigger products to open the product picker.

Discounted products

Discounted products are the products that receive the discount once the offer is claimed. The Discounted products section uses the same Browse picker as Trigger products.

Once added, discounted products can be dragged to reorder them, this is the order they appear in on the storefront's Frequently Bought Together block. A trigger product and a discounted product can be the same or different products, and an offer can have more than one of each.

Display

• Title: the customer-facing name of the offer, shown as the heading of the Frequently Bought Together block on the storefront.

Discount

• Discount type: No discount, Fixed amount, Percentage, or Free shipping.
• Discount value: the amount or percentage taken off, shown next to the Discount type field with the matching currency symbol or percent sign.
• Min products to apply the discount: the minimum number of discounted products a customer must select before the discount applies. Leave it empty if there is no minimum product requirement.

Customer storefront experience

On a trigger product's page, the Frequently Bought Together block appears below the product's own personalization panel. It shows the offer's Title with a badge for the discount amount, a checkbox for each discounted product with its discounted price next to the crossed out original price, and a Claim Offer button, separate from the page's own Add to Cart button.

The Claim Offer button shows the combined discounted total next to the crossed out full total for every currently checked discounted product. Clicking Claim Offer marks the offer as claimed, shown by a "You have claim offer" confirmation, and reveals an Edit button next to each discounted product.

Clicking a discounted product's Edit button opens a full screen overlay, without navigating away from the trigger product's page, showing that product's own mockup and its own personalization fields. Every field can be changed independently of the trigger product.

Changing a field, in this case the flower selection, and clicking Save closes the overlay and keeps the customer on the original trigger product page. Each discounted product in the bundle has its own Cancel and Save controls, so they can be personalized one at a time and independently before the customer adds the whole bundle to the cart.

Updated on: 18/08/2026