Articles on: Getting Started

Understanding Product Bases

Product bases in Customix are pre-configured product blueprints used to create customizable items - especially when you’re starting from scratch or working with a print-on-demand provider.

They help define how the product is displayed, printed, and fulfilled before any design is added.


What Is a Product Base?

A product base includes the technical and visual details required to build a customizable product. This includes:

  • Print area dimensions
  • Product mockups
  • Variant size and positioning
  • Fulfillment settings

It serves as a starting point for building new products without needing to pre-create them in Shopify.


A product example

How to Use Product Bases

You can access the Product Bases section from the left-hand menu in Customix. Here, merchants have two options:

  • Add Manually: Create your own base product with custom print specs, variants, and mockups.
  • Import from Vendor: Quickly pull product data from third-party providers like Printful, Printify, or Prodigi with one click.



Manually add or import product from third-party providers

Want to Learn How to Set One Up?

To learn how to build or import a product base, and how to use it in a campaign, visit the Product & Campaigns section of our Help Center.


Updated on: 15/06/2025

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