Customix Knowledge Base
  • English
Go to website
Back
Articles on:Orders & Fulfillment
View, export, and fulfill orders with customer designs.

Categories

  • Getting Started
  • Assets & Libraries
  • Design Templates
  • Product & Campaigns
  • Store Settings
  • Orders & Fulfillment
  • Integration
  • Account & Billing
  • Tutorials
  • FAQs
  • Order information
    The Order Information section in Customix helps you track and manage all your personalized product orders efficiently. Here is an overview of the Order Dashboard interface and how to interpret each section. 1. Orders Dashboard Overview You can manage all orders from the Orders Dashboard accessible in the left-hand app menu. This dashboard gives you a quick overview of: Order ID and Date Customer Name Total Order Value Transaction Fees Payment Status (e.g.Few readers
  • Manually Fulfill an Order
    If you're not using an automated print provider or prefer to manage production yourself, Customix allows you to manually fulfill orders with ease. Here’s how to handle everything from receiving the order to marking it as fulfilled in Shopify. 1. Receive the Order When a customer places an order from your Shopify storefront, it will automatically appear in your Customix Orders Dashboard. In the app, you'll see the product image, customer-selected options, and a customization ID (used tFew readers
  • Send Order to Fulfillment Providers
    If you’ve connected Customix to a supported third-party fulfillment provider such as Printify, Printful, or Prodigi, you can easily automate the next step after receiving an order. Request Fulfillment Once an order is placed through your Shopify store and shows up in the Customix dashboard: Open the Order Detail Page in Customix. You’ll see a Request Fulfillment button (at the bottom right). Click Request Fulfillment. That’s it, we’ll send the order, includingFew readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
© 2025 Customix Knowledge BaseWe run on Crisp Knowledge.