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Quick answers to common questions and issues.

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  • How to Set Up Image Shape Mask for Customer Uploads
    Customix enables you to create personalized products where customer-uploaded images are seamlessly integrated into custom shapes. This feature helps you control how uploaded images appear in your design. What It Does When customers upload their photo, it will be automatically cropped into the shape you set, showing only the visible (non-transparent) area of the shape. This ensures cleaner, more consistent designs on your product templates. Automatically cropped into the shape you set (httpsFew readers
  • Pricing FAQs
    1. How does the pricing work? Customix offers four pricing plans to fit your business needs: Beginner Plan: Free — includes 10 free orders per month. Starter Plan: $14.99/month — includes 100 free orders per month. After that, $0.70 per personalized item starting from the 101st order. Pro Plan: $29.99/month — includes 350 free orders per month. After that, $0.50 per personalized item starting from the 351st order. Elite Plan: $99.99/month — includes 1,000 free ordersFew readers
  • How can I change the storefront text into my store’s language?
    By default, Customix displays all storefront text in English. If your store uses another language, you can easily update the text content to match. Steps Go to Settings → Storefront. Scroll down to the Text Content section. Edit the text fields (e.g., Required text, Save text, Cancel text, etc.) and replace them with your store’s language. Save your changes. (https://storage.Few readers

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