> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://customix.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Shaped Text Personalization

The **Shaped Text** option lets customers write a longer personalized message and see it flow to fill a preset shape instead of sitting on a straight line, perfect for love letters, memorial messages, or any product built around a heartfelt paragraph rather than a short phrase. Unlike the other text options, its default sample text is a full paragraph, since the shape only reads clearly once there's enough text to fill it.

To add it, go to **Option sets** in the sidebar, open the option set for your product, click **Add option**, choose **Shaped text** under Text, then click **Add**. A shaped text layer appears on the preview canvas showing sample paragraph text, and you can drag, resize, or rotate it into position on the product.

![Option sets in the sidebar navigation](https://lh3.googleusercontent.com/d/1ksWSNRG3GE8-mcytWKOXqS8IoIHC6Obw=w1000)

![Add option button in the option set editor](https://lh3.googleusercontent.com/d/1x9Q90vi8aDhqRcIuP5_XRW0aKldOGV2T=w1000)

![Add option menu with Shaped text selected under Text](https://lh3.googleusercontent.com/d/1undsIRHr2NrJASu4jn1_M7XkheJHt_8E=w1000)

# Content

The **Content** section controls the label, default text, and target shape.

* **Personalize text**: lets customers write their own paragraph, checked on by default
* **Label**: the field name shown above the input, defaults to "Shaped text"
* **Default text**: the sample paragraph shown on the preview canvas before a customer types anything, defaults to a full love-letter-length paragraph
* **Placeholder**: hint text shown inside the empty input before the customer types
* **Help text**: optional guidance shown below the input

![Content panel with Personalize text, Label, Default text, Placeholder, and Help text fields](https://lh3.googleusercontent.com/d/1AMfidFH4kwtc-yYAXan9ID5lr3_DvTVf=w1000)

* **Required**: the customer must enter text before they can add the product to cart
* **Is paragraph**: switches the input to a multi-line textarea instead of a single line
* **Move with bounding box**: keeps the box frame fixed and lets the text move and resize inside it, double-click the layer to edit the text directly
* **Shape**: choose **Heart** or **Circle** to set the outline the paragraph is fit into

![Required, Is paragraph, and Move with bounding box fields, and the Heart/Circle Shape picker](https://lh3.googleusercontent.com/d/1lL7W21ExQziQf4BgKBi5GGcYFunT2N6R=w1000)

# Fonts & characters

The **Fonts & characters** section controls typography.

* **Default font**: search and pick the font used for the shaped text
* **Personalize font**: lets customers choose their own font on the storefront, off by default

![Fonts & characters panel with Default font and Personalize font fields](https://lh3.googleusercontent.com/d/18N6NsAzrEtkr76xKB2XeDe9gLf6IwIgQ=w1000)

# Colors

The **Colors** section controls the text color.

* **Default value**: the color applied to the text, black by default
* **Personalize**: lets customers pick their own text color on the storefront, off by default

![Colors panel with Default value swatch and Personalize checkbox](https://lh3.googleusercontent.com/d/1NU-ujB3Q7mj_sudZvvqEJeDSG6hl55ey=w1000)

# Style & effect

The **Style & effect** section adds an outline around the text.

* **Stroke width**: thickness of the outline, 0 by default (no stroke)
* **Stroke color**: color of the outline, black by default

![Style & effect panel with Stroke width slider and Stroke color swatch](https://lh3.googleusercontent.com/d/1bvCdzT4uuHacIL4sWL6MgiJF-l2XutTC=w1000)

# Transform

Fine-tune the shaped text layer's width, height, X/Y position, skew, opacity, and rotation, the same controls available on every other layer type, to nudge it into exactly the right spot on the mockup.

![Transform panel with Width, Height, X, Y, Skew X, Skew Y, Opacity, and Rotation fields](https://lh3.googleusercontent.com/d/1TZr7YNSPFMc2zfWN7V_gXutZ8n-Wt_Q2=w1000)

Like most option types, Shaped Text also supports conditions, so you can show or hide it based on another selection elsewhere in the option set. See the Conditional Option Sets guide if you want to set that up.

> 📌 Don't forget to click **Save** once you're happy with the setup, and make sure the option set's status is **Active** (not Draft). Customers won't see the Shaped Text option on your storefront until both are done.