> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://customix.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Removal.ai Integration

The Removal.ai integration in Customix allows you to automatically remove backgrounds from customer-uploaded images. Follow the steps below to connect your Removal.ai account:

# Step 1: Log in to Your Removal.ai Account
Visit [https://removal.ai](https://removal.ai) and log in using your credentials.

# Step 2: Access Your API Key
Go to the API documentation page: [https://removal.ai/api-documentation/#/User/put_2_0_account_refesh_token_](https://removal.ai/api-documentation/#/User/put_2_0_account_refesh_token_)
Click on **"Get API Key"** to generate your personal access token.

![Get the API key](https://storage.crisp.chat/users/helpdesk/website/-/b/3/c/1/b3c1fc6f21f6e800/image_19t1l4o.png)
# Step 3: Copy the API Key
Once your API key appears, click **Copy** to copy it to your clipboard.

![Copy the API key](https://storage.crisp.chat/users/helpdesk/website/-/b/3/c/1/b3c1fc6f21f6e800/image_1dq7yqn.png)
# Step 4: Paste the Key into Customix
1. Open the Customix app.
2. Navigate to **Settings > Services**.
3. Under **Remove background**, select **Removal.ai**.
4. Paste your API key into the input field.
5. Your connection status will update to **Connected**.

![Connect the API](https://storage.crisp.chat/users/helpdesk/website/-/b/3/c/1/b3c1fc6f21f6e800/image_18qt39t.png)Once connected, Removal.ai will process background removal requests from your store automatically based on your selected configuration.
> Note: Ensure your Removal.ai subscription includes API usage, and keep your key secure.