> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://customix.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Printway Integration

Printway is a global Print-on-Demand (POD) network that enables local production and shipping to reduce carbon footprint and delivery times. By integrating Printway with Customix, you can automatically send personalized orders from your Shopify store to Printway for fulfillment.

# Step 1. Generate Your Printway API Tokens
1. Log in to your [Printway account.](https://printway.io/)
2. From the left sidebar, go to **Store**.
3. Click **+ Connect APIs**.
4. In the pop-up window, click **Generate Token** to create your **Access Token** and **Refresh Token**.
5. Copy the tokens for use in Customix.

![Get the Printway API](https://storage.crisp.chat/users/helpdesk/website/-/b/3/c/1/b3c1fc6f21f6e800/image_1g3zref.png)
# Step 2. Open Fulfillment Settings in Customix
1. In your Shopify admin, open **Apps → Customix Personalizer**.
2. Go to **Settings → Fulfillments**.
3. Find **Printway** in the provider list.
4. Click on **Printway** to open its integration settings.

![Select Printway vendor](https://storage.crisp.chat/users/helpdesk/website/-/b/3/c/1/b3c1fc6f21f6e800/image_10wsz7y.png)

# Step 3. Connect Printway with Customix
1. In the **Credential** section, paste your **Access Token** into the required fields.
2. Click **Check API Key** to verify the connection.
3. Once validated, select the Printway store you want to connect.
4. Save your settings.

![Apply the API key](https://storage.crisp.chat/users/helpdesk/website/-/b/3/c/1/b3c1fc6f21f6e800/image_1dsmbyq.png)

Printway will now appear as an **active fulfillment provider** in your Customix dashboard. All new orders with Printway product in your Customix campaigns will automatically sync to Printway for production and fulfillment.

# Notes & Tips
* **Token Expiration**: If your connection expires, return to **Store → Connect APIs** in Printway and regenerate tokens.
* **Multiple Stores**: Make sure to connect the correct Printway store under the **Store** dropdown in Customix.
* **Support**: For API or syncing issues, please contact **Printway Support**.