The Multi-Stores feature in Customix allows merchants to manage multiple stores under the same email account and assign staff members with different permissions, without requiring Shopify access.

Step 1: Access the Customix App

• Go to https://app.customix.io/
• Log in using your Store URL or account credentials.

Step 2: Multi-Store Synchronization

• If you have multiple stores registered under the same email address, they will automatically sync together.
• You can easily switch between stores from the store selector dropdown menu (see screenshot example).

Step 3: Invite Staff Members

Merchants can invite staff to help manage Customix directly:

• Go to Settings > Account.
• Under Staff members, click Invite staff member.
• Enter the staff member’s email address.
• Assign permissions to control which parts of the dashboard the staff can access and manage (e.g., Assets, Templates, Campaigns, Orders, Product Bases).

Step 4: Assign Permissions

• Permissions can be View (read-only) or Manage (create, edit, delete).
• This ensures staff can handle Customix setup and customization tasks without requiring access to the merchant’s Shopify admin.

With Multi-Stores and Staff Permissions, Customix gives merchants flexibility to collaborate with their teams while maintaining full control and security.

Updated on: 24/09/2025