Adding the print-ready file to your order confirmation email allows your customers to review their final design immediately after placing an order. This builds trust and ensures transparency.

Step-by-Step Instructions

• Log in to your Shopify Admin dashboard.
• Go to Settings (bottom left corner) and select Notifications.
• Under the Orders section, click on Order confirmation.
• Click the Edit code button in the top right corner.

• In the HTML editor, press Ctrl + F (or Cmd + F on Mac) and search for the following tag: {{ line.title }}
• Paste the following code snippet directly below that line:

{% if line.properties['_cm-print-file-1'] %}
<span class="order-list__item-title">
<a href="{{ line.properties['_cm-print-file-1'] }}" target="_blank">Production file</a>
</span>
{% endif %}

• Click Save to apply the changes.

Digital Product Version

If you want to include the link only when the product or variant is marked as a Digital product, use the below version:

{% if line.requires_shipping == false or line.product_type == 'digital' %}
{% if line.properties['_cm-print-file-1'] %}
<span class="order-list__item-title">
<a href="{{ line.properties['_cm-print-file-1'] }}" target="_blank">Production file</a>
</span>
{% endif %}
{% endif %}

Updated on: 30/03/2026