> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://customix.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Gelato Integration

# How to Integrate Gelato with Customix
#### Step 1: Log in to the Gelato Developer Dashboard
* Go to your [Gelato dashboard](https://www.gelato.com/)
* In the left-hand menu, scroll down and click **Developer > API Keys**
![Create an API](https://storage.crisp.chat/users/helpdesk/website/-/b/3/c/1/b3c1fc6f21f6e800/image_wvex6q.png)

#### Step 2: Generate Your API Key
* Click **Add API Key**
* Enter a **Name** for the API key
* Click **Create Key**
The key will grant access to all major Gelato APIs, including:
* Product catalog discovery
* Order placement and management
* Product and shipment prices

![Create key](https://storage.crisp.chat/users/helpdesk/website/-/b/3/c/1/b3c1fc6f21f6e800/image_1sfsmyj.png)

#### Step 3: Copy the API Key
* Once the API key is generated, copy it to your clipboard

#### Step 4: Connect Gelato to Customix
* Open the **Customix Product Personalizer** app in your Shopify admin
* Go to **Settings > Fulfillments**
* Locate the **Gelato** provider and click to toggle it on
* Paste your Gelato API key into the prompt and click **Update**

![Apply the API to Customix](https://storage.crisp.chat/users/helpdesk/website/-/b/3/c/1/b3c1fc6f21f6e800/image_15h5hz7.png)
# How It Works
Once Gelato is integrated:
* When you create a campaign using a product from the Gelato product base, Customix will automatically link the information
* When an order is placed, you can click **Request Fulfillment**
* The order will be sent to Gelato for production and shipping
* Once fulfilled, tracking details will be synced back automatically to your Shopify Orders dashboard
This integration ensures that your fulfillment process runs smoothly, reducing manual work and improving delivery efficiency.