The Customix Integrations API lets you pull your personalized orders into your own systems — the print files Customix generated and everything your customers entered while personalizing, such as names, custom text, colors and chosen layouts. Reach for it when a production tool, a spreadsheet or an automation platform like Make needs your order details without anyone copying them by hand.

To get an API key, go to Settings in the left sidebar, open the Integrations tab, then click Create key in the API Key card. See How can get Customix API key for the details.

📌 Only the store's account owner can create, reset or delete the API key, and the key is shown only once — keep a record of it right away.

⚠️ If the Create key button is locked, API access isn't included in your current plan. Upgrade to Elite to use it.

🔑 Authentication

All requests require your API key in the header:

Authorization: Bearer <your_api_key>

🌐 Base URL

https://app.customix.io/api/integrations/v1

📘 Endpoints

1. Get List of Orders

Endpoint:

GET /orders

Description: Fetch your personalized orders, newest first by default.

Parameters:

Headers:

Example request:

GET https://app.customix.io/api/integrations/v1/orders?shop=abcdef&limit=2

Response:

{
  "data": [
    {
      "shop": "abcdef.myshopify.com",
      "order_id": 123456789,
      "order_number": "#1001",
      "currency": "USD",
      "customer": "John Doe",
      "email": "john@example.com",
      "ip": "123.123.123.123",
      "total_price": 123.45,
      "financial_status": "paid",
      "fulfillment_status": "fulfilled",
      "ordered_at": "2025-01-21 01:01:01",
      "customizations": [
        {
          "id": "01jjavmg7t7vqj5z6qvxwie14b",
          "public_customization_id": "01jjavmg7t7vqj5z6qvxwpc9kd",
          "campaign_id": "01jphjdfmtxhaio94h0wd0kv0c",
          "shopify_line_item_id": 11106133639222,
          "shopify_product_id": 11179841648222,
          "shopify_variant_id": 11191300929074,
          "platform": "shopify",
          "line_item_quantity": 1,
          "files": [
            {
              "id": "01jb3092vabc7m8qw4cdqv09we",
              "name": "default",
              "path": "https://d6opbaohxg209.cloudfront.net/temp/extracted_67d7d664c7awe/Accessory/Laptop.png"
            }
          ],
          "values": [
            { "key": "100001", "label": "Name", "type": "text-field", "value": "Emma" },
            { "key": "layout_100003", "label": "Layout", "type": "layout-swatch", "value": "Portrait" },
            { "key": "100004", "label": "Color", "type": "color-picker", "value": "#1a2b3c" }
          ]
        }
      ]
    }
  ]
}

Error Responses:

2. Get Specific Order

Endpoint:

GET /orders/{id}

Description: Fetch one order, with its print files and personalization values.

Parameters:

Headers:

Example request:

GET https://app.customix.io/api/integrations/v1/orders/123456789?shop=abcdef

Response: a single order in data, with the same fields as one entry of the list above:

{
  "data": {
    "shop": "abcdef.myshopify.com",
    "order_id": 123456789,
    "order_number": "#1001",
    "customizations": [
      {
        "id": "01jjavmg7t7vqj5z6qvxwie14b",
        "public_customization_id": "01jjavmg7t7vqj5z6qvxwpc9kd",
        "line_item_quantity": 1,
        "files": [
          { "id": "01jb3092vabc7m8qw4cdqv09we", "name": "default", "path": "https://d6opbaohxg209.cloudfront.net/temp/extracted_67d7d664c7awe/Accessory/Laptop.png" }
        ],
        "values": [
          { "key": "100001", "label": "Name", "type": "text-field", "value": "Emma" }
        ]
      }
    ]
  }
}

(Shortened here — the real response includes every field shown in the list example.)

Error Responses:

3. Get Specific Order's Customization

Endpoint:

GET /orders/{order_id}/customizations/{public_customization_id}

Description: Retrieve one customization of an order.

Parameters:

Headers:

Example request:

GET https://app.customix.io/api/integrations/v1/orders/123456789/customizations/01jjavmg7t7vqj5z6qvxwpc9kd?shop=abcdef

Response: the customization on its own, not wrapped in data:

{
  "id": "01jjavmg7t7vqj5z6qvxwie14b",
  "public_customization_id": "01jjavmg7t7vqj5z6qvxwpc9kd",
  "campaign_id": "01jphjdfmtxhaio94h0wd0kv0c",
  "shopify_line_item_id": 11106133639222,
  "shopify_product_id": 11179841648222,
  "shopify_variant_id": 11191300929074,
  "platform": "shopify",
  "line_item_quantity": 1,
  "files": [
    {
      "id": "01jb3092vabc7m8qw4cdqv09we",
      "name": "default",
      "path": "https://d6opbaohxg209.cloudfront.net/temp/extracted_67d7d664c7awe/Accessory/Laptop.png"
    }
  ],
  "values": [
    { "key": "100001", "label": "Name", "type": "text-field", "value": "Emma" },
    { "key": "layout_100003", "label": "Layout", "type": "layout-swatch", "value": "Portrait" }
  ]
}

Error Responses:

🖊️ Customization Values

Every customization includes values — one entry for each personalization field saved with the order, the same details you see as item properties on the order in Shopify. Each entry has:

• key: the field's identifier in your template. It stays the same from order to order for the same field of the same template, so use it to map fields in your integration.
• label: the option name your customers saw, for example "Name". It can be empty on older orders.
• type: the kind of option, for example text-field, color-picker, font-swatch, image-swatch, layout-swatch, date-picker or file-upload.
• value: what your customer chose or entered, always as text.

How value reads for each kind of option:

• Text: exactly what your customer typed.
• Color picker: the color code your customer picked.
• Font, image, color and stroke swatches: the value of the swatch your customer picked.
• Layout swatches: the name of the layout your customer picked, as it was named when they placed the order.
• Date and time pickers: the date or time your customer picked.
• File and vector uploads: a link to the file your customer uploaded.
• Palettes and word cloud fonts: the colors or fonts your customer picked, separated by commas.
• Options that have no text form, such as map styles, locations or Spotify tracks, come back with an empty value — use the print files for those.

📌 If a customer edits their personalization after ordering, the API returns the latest version. The values keep the same order every time you fetch an order.

⚠️ Common Error Codes

📌 Notes

• All responses are in JSON.
• Rate limit: 2 requests/second.
• Contact admin@customix.io for questions.

Updated on: 14/09/2026